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Artificial intelligence (AI) is an intelligence demonstrated by machines, as opposed to the natural intelligence displayed by animals including humans. Leading AI textbooks define the field as the study of “intelligent agents”: any system that captures its environment and performs actions that maximize its chances of achieving its goals.

Some popular accounts use the term “artificial intelligence” to describe machines that mimic “cognitive” functions that humans associate with the human brain, such as “learning” and “problem solving,” but this definition is rejected by artificial intelligence researchers.

Artificial intelligence applications include advanced Internet search engines (e.g., Google), recommendation systems (used by YouTube, Amazon and Netflix), human speech comprehension (e.g. Siri and Alexa), self-driving cars (e.g., Tesla), automated decision making. And competition at the highest level in strategic game systems (like chess and go). As machines become more and more capable, tasks that are considered to require “intelligence” are often removed from the definition of AI, a phenomenon known as the AI effect. For example, optical character recognition is not often included in things that are considered AI, having become a routine technology.

Provide enhanced service experiences through customer communication automation that provides a fast and efficient round-the-clock response

Build chat bots and smart and efficient communication management systems in a variety of channels including WhatsApp, Facebook, Instagram and websites.

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